GENERAL TERMS AND CONDITIONS OF SALE

These conditions of sale apply to all orders placed on the site prod.jobek.fr.

These general conditions of sale are expressly approved and accepted by the buyer, who declares and acknowledges having perfect knowledge of them, and renounces, therefore, to take advantage of any contradictory document and, in particular, his own general conditions of purchase, which will be unenforceable against HEOL COMMERCIALISATION which distributes JOBEK in France.

These conditions are addressed to a buyer who has full legal capacity.

HEOL COMMERCIALISATION reserves the right to modify its conditions of sale at any time. The applicable conditions will be those in force on the day of the order placed by the buyer.

The present conditions of sale on line are subjected to the French law.

PRESENTATION OF THE PRODUCTS


The products sold on prod.jobek.fr are the creations of Jobek.

Each product is accompanied by a description and photographs as faithful as possible but cannot ensure a perfect similarity with the product, especially with regard to colors. HEOL COMMERCIALISATION declines any responsibility in the event of abusive use of the products.

ORDER


The buyer, who wishes to buy a product must obligatorily :

- fill in the online order form giving all the references of the products,

- validate his order after having checked it,

- indicate the requested contact information. In the event of a data entry error, HEOL is in no way responsible for the delay which can be caused and the forwarding expenses will be the responsibility of the purchaser.

- indicate the invoicing coordinates. The name of the company must not appear in the billing address if the order is for a private individual. HEOL is in no way responsible for an error which could have been made at the time of the order taking.

- confirm its order and its payment.

The confirmation of the order involves acceptance of the present conditions of sale, the recognition to have perfect knowledge of it and the renunciation to prevail itself of its own conditions of purchase or other conditions.

All the data provided and the recorded confirmation will be worth proof of the transaction. The confirmation will be worth signature and acceptance of the operations carried out.

We insist on the fact that it is better to ask technical questions on the form before ordering to avoid inconveniences. Questions about hammock sizes and compatibility of supports - Hammocks for example. We are very quick to answer all kinds of questions.

PAYMENT


To proceed to the payment, you must validate your cart by clicking on the "order" button.

The website WWW.JOBEK.FR accepts credit card payments via the secure payment platform of the CAISSE D'EPARGNE.

Here's how this simplified payment procedure works:

1. The buyer enters his name and delivery address,

2. The buyer is invited to enter his credit card information, address and telephone number.

RATES


The settlement currency is the Euro. All the prices are indicated including all taxes. The applicable VAT rate is the current rate.

HEOL COMMERCIALISATION reserves the right to modify its prices at any time, it being however understood that the price appearing on jobek.fr on the day of the order will be the only one applicable to the buyer.

The prices indicated include order processing and preparation fees.

Delivery costs are calculated automatically or manually depending on the order and the geographical area of shipment. They are indicated before the validation of the order. Delivery is offered for all orders delivered in France except Corsica, islands and DOM TOM.

We understand by exceptions, deliveries to Corsica, DOM & TOM and to foreign countries, which will be subject to a specific delivery estimate.

DELIVERY


After their validation, orders will be shipped by Courier (GLS) or Carrier depending on the volume and weight of the order.

The indicative delay is from D+2 to D+5 (indicative and not guaranteed delay for sending in metropolitan France except Corsica) and HEOL COMMERCIALISATION cannot be held responsible for any delay of delivery which could lead to a compensation.

The deliveries in seaside areas in summer and in mountainous areas in winter often lead to an extension of the delivery times.

WITHDRAWAL & RETURNS


Concerning the orders of the private individuals, in accordance with the article L. 121-21, the purchaser has a retraction period of fourteen (14) days as from the delivery of his order to contact us in order to return the product to HEOL COMMERCIALISATION for exchange or refund. The refund and the deducted expenses are detailed below.

Only products in perfect condition, complete and intact, perfect for resale will be taken back.

Any product which will have been damaged, or deteriorated, will neither be refunded nor exchanged.

HEOL COMMERCIALISATION will refund its customers only after reception in perfect state of the returned products deducted from the expenses below and this within 8 days.

A fixed participation will be retained for the return of the products due to a retraction:

- 20 € TTC for the Hammocks only

- 30 € TTC for the Supports only except ARK 400

- 30€ TTC for Hammock Sets (Supports + Hammocks) except KING Sets.

- 70€ TTC for ARK 400 and KING Sets.

These return costs cover the return transport of the products, damaged packaging, checking the condition of the products on return and the management of the refund.

To facilitate the return, before sending back your products, please contact us by email via our contact form, specifying your order number.

CONFIDENTIALITY


The personal information collected from buyers is essential for processing and delivery of orders. They are kept confidential by the jobek.fr website, which undertakes not to communicate them to a third party.

INTELLECTUAL PROPERTY


Jobek is a registered trademark with the INPI.

All elements of the prod.jobek.fr sites (models, drawings, logos, photos, objects, texts and images) are and remain the exclusive intellectual property of Jobek & Heol Commercialisation.

No one without prior agreement is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site or products under penalty of criminal and civil penalties.

ARCHIVING - PROOF


Heol Commercialisation will archive purchase orders and invoices on a reliable and durable support constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.

The computerized registers of Heol Commercialisation for Jobek will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

CONTACT


For any information, question or complaint, the customer contacts Jobek via the contact form.